Category Archives: Patient Engagement

The System Under Stress: Testing the Physician-Patient Relationship

By Sagar Patel, MD; Arush Singh, MD; and Sachin H. Jain, MD Authors’ Note: This piece focuses on the VA Health Care System.  Thousands of medical students and residents rotate to the VA and as such it is one of … Continue reading

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From “Patient-Centered” to “Relationship-Centered” Care at Cleveland Clinic

In the June 2014 issue of Harvard Business Review, Cleveland Clinic CEO Toby Cosgrove and co-author Thomas H. Lee wrote that, to engage doctors in the health care revolution, we must start with their relationship with patients. “[G]et physicians thinking about … Continue reading

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Patient Voice Institute Prepares Patients for Their Seat at the Table

By Jennifer J. Salopek Patient engagement. Patient-centered care. Patient empowerment. E-Patients. Relationship-centered care. All of these phrases and more have featured prominently in the health care conversation since the passage of the Affordable Care Act. While there is no doubt … Continue reading

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Train the Next Generation of Doctors to Take Housing and Hunger Vital Signs

By Megan Sandel, MD, MPH Early in my residency, a young girl was hospitalized in the intensive care unit for a severe asthma attack. We were puzzled; her asthma was previously well controlled. But a single piece of vital information … Continue reading

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“Just Like Me:” Patient-Centered Care in Johns Hopkins ICU

By Peter Pronovost, MD Originally posted June 2, 2014 Recently in one of The Johns Hopkins Hospital’s intensive care units, a patient was dying from cancer and sepsis, and there was nothing that I, nurse Mandy Schwartz or anyone else … Continue reading

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Unexpected Collaborations

Originally posted on the Mayo Clinic Center for Innovation blog May 21, 2014 By Francesca Ripple Yesterday I watched a video that went viral and I thought to myself, “Now, that’s innovation!” I might be the only person out of … Continue reading

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“Flip the Clinic” to Make Doctor–Patient Interactions More Productive, Less Stressful

By Jennifer J. Salopek In late March, the Robert Wood Johnson Foundation announced a new initiative, Flip the Clinic, to re-imagine the medical encounter between patients and care providers. The seed of the inspiration was planted during a visit to … Continue reading

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No Dignity Required: Improving Patient Engagement by Elevating Humanity

By Lisa Goren All it takes is a single visit to the doctor’s office to place one’s pride and self-esteem a dozen notches below baseline. I didn’t think much of my appointment, knowing it was just a routine scan at … Continue reading

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